1 What Information We Collect and Process
1.1 Information about you
For the registration of your Screenfast Account, SDC will collect your name and email address. You are also required to set up a user name. The provision of this information is necessary to access Screenfast. To download encryption keys we request to take a record of the user’s name for our security records. SDC also collects names, email addresses and phone numbers of its customers that it provides other services to such as digital cinema mastering.
1.2 Information Related to Your Use of Screenfast Services
In order to use Screenfast (e.g. to download encryption keys for digital cinema content).
SDC collects and processes information about work completed for its customers such as a work description and the dates the work was completed.
SDC may also collect and process information about the way you use Screenfast, such as how you navigate the website, how quickly you download content from Screenfast and the time and date you download or login.
1.3 Information about the User Device
To enable the secure connection of the User Device to SDC servers, we may collect and process technical information related to your User Device, such as its IP address.
1.4 Cookies and Similar Technology
1.4.1 General Information
The security and session cookies that we serve are necessary to provide you with a Screenfast account service that is secure and easy to use. For example, we serve cookies that enable us to authenticate you when you use the Screenfast Account Service and to maintain your online session. We also serve cookies that enable us to remember any language preferences you have chosen so that we present the Screenfast Account Service in your preferred language.
Most browsers are automatically set to accept cookies. You can often set your browser to notify you when you are sent a cookie and you may also be able to elect not to accept cookies by changing the designated settings on your User Device. However, not utilising cookies may prevent you from using certain functions and features of the Screenfast Account Service.
1.4.2 Google Analytics
For further information please visit
1.4.3 Google Remarketing Technology
2 How Information Is Used – Purposes of Processing
2.1 Providing Services
We collect and further process the information we collect in order to:
Register your Screenfast Account and to provide you with access to your Screenfast Account and the Screenfast Service;
Provide you digital cinema content, encryption keys and services available via the Screenfast Account Service;
Keep records of who has downloaded encryption keys for security auditing purposes;
Process orders and requests that you make via the Screenfast Service; and
Provide support services.
If you use digital cinema encoding services, SDC processes the information about the orders you place with SDC to provide you with your transaction history and invoices and to meet SDC’s financial and legal obligations. If you use a credit card, SDC processes your credit card data to conduct the payment.
The legal basis for the processing referred to in this Section 2.1 is the provision of the service you have requested (Art. 6 para. 1 (b) GDPR).
2.2 Fraud Prevention and Prevention of Other Illegal Activities
We may process the collected information as far as necessary to prevent fraud, potentially illegal or offensive activities, or to enforce our rights or the rights of our users. The legal basis for this processing is Art. 6 para. 1 (f) GDPR. The legitimate interest we pursue is the prevention of fraudulent and illegal activities; the protection of our systems and networks, the Screenfast Account Service and of our users; and the enforcement of our legitimate rights and rights of our users.
3.3 Usage Information
"Usage Information" as referred to in this Section 3.3 includes all information submitted through Screenfast Account as well as all information collected and processed when using Screenfast Account Services.
3.3.1 Provision of Screenfast Account Services
We process the Usage Information for the provision of the Screenfast Account Services. The legal basis for the processing referred to in this Section 3.3.1 is the provision of the service you have requested (Art. 6 para. 1 (b) GDPR).
3.3.2 Product and Service Improvement
We process the Usage Information (excluding, however, your payment data) to perform analytics and statistics of the usage of the Screenfast Account Service in order to improve and optimise the Screenfast Account Service and our products, services and our performance.
The legal basis for this processing is Art. 6 para. 1 (f) GDPR. The legitimate interest we pursue is the improvement and optimisation of the Screenfast Account Service and of our products and performances which is to the benefit of the users.
3.4 Cookies and Similar Technologies
3.4.1 General Information
The legal basis for using security and session cookies as explained in Section 1.4.1 above is the provision of the service you have requested (Art. 6 para. 1 (b) GDPR).
3.4.2 Google Analytics
The legal basis for using Google Analytics (see above Section 2.6.2) and for analysing usage of our service is Art. 6 para. 1 (f) GDPR. The legitimate interest we pursue is the improvement and optimisation of our service for the benefit of our users. You have the right to object, on grounds relating to your particular situation, at any time to such processing. To exercise this right with regard to the use of Google Analytics for Digital Products you may at any time opt out of the processing of your information for product and service improvement purposes. With regard to websites using Google Analytics, you can prevent the collection of data about the use of the website (including your IP address) generated by the cookie and the processing of data by Google, by downloading and installing the browser plug-in through the following link:
If you do not object to the use of Google Analytics, information received via Google Analytics may be combined with your other information obtained through Screenfast Account and used for the purposes as described in Section 3.4 above.
4 Marketing and Advertising Messages
Subject to your separate consent, SDC may send you marketing and advertising messages about products of SDC to your email address. You can withdraw your consent to receive marketing and advertising messages as described above at any time by emailing info@sohodigitalcinema to request this.
5 User Communications
When you send an email or other communication to SDC, we use those communications in order to process your inquiries and respond to your requests.
The legal basis for this processing is the provision of the service you have requested (Art. 6 para. 1 (b) GDPR).
6 Who Has Access to Your Information
6.1 If you enter your name when downloading a KDM from Screenfast, we may share this name with the DCP content owner for security auditing purposes. If you download content from Screenfast we may share information about the progress of the download with the content owner. SDC will not share any other information with any other party.
7 Storage Time
We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or – where the applicable law provides for longer storage and retention period – for the storage and retention period required by law. After that your personal data will be deleted.
In particular, if you exercise a right to object to the processing of your personal data, we will delete your personal data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.
8 Your rights under GDPR
In particular, but without limitation, you may have the following rights under applicable European data protection law:
Right to lodge a complaint with supervisory authority: You have the right to lodge a complaint with a data protection supervisory authority located in the European Union. You may contact the Hesse Data Protection Supervisor.
9 European Representative and Contact
SDC, 2-14 Shortlands, Hammersmith, London, W6 8DJ.
10 Data Protection Officer
SDC’s data protection officer is David Margolis. Email email@example.com. SDC, 2-14 Shortlands, Hammersmith, London, W6 8DJ.